Crown Privileges

Crown Rewards has five membership Tiers; Member, Silver, Gold, Platinum and Black (by Invitation only).6 As a new member, you’ll join the programme as Member Tier and you will be able to progress to a higher membership Tier if you earn enough Status Credits within your Membership Cycle6. The higher your membership Tier, the more benefits and privileges you will enjoy. Please note: To receive Crown privileges and benefits you must visit a Crown Rewards information desk and upgrade to Full membership. Gold and Platinum members will only gain entrance to the Pearl room in Perth by invitation. For further terms and conditions, please visit this page.

Benefits Table

M S G P Blk

Parking

Free Multi-level Parking - Member Tier must earn 25 Casino & CrownBet Points or spend $50 at a Crown hotel, restaurant or other participating outlets to receive free multi-level parking on next visit. Silver Tier must earn at least one Point to receive free multi-level parking on next visit.
Free Basement Parking
Free Valet Parking (The Mahogany Room Valet Entrance)

Room Access

Access to Riverside Room, including complimentary selected non-alcoholic drinks, room host and one guest access
Access to Teak Room, including complimentary selected non-alcoholic drinks, room host and one guest access
Access to Mahogany Room, including complimentary selected drinks and one guest access
Access to Mahogany Room salons By invitation

Services

Access to Member Line - Available for customer support and queries
Access to VIP Services Line - Dedicated staff will look after all your needs, including hotel and restaurant bookings. Platinum members receive preferential bookings at Crown restaurants until 4pm daily and express hotel registration.
Personal Host By invitation

Special Member Offers

Hotel & Spa Discount
10%
15%
20%
Hotel Privileges - Amenity Pack
Hotel Privileges - High Speed Wi-fi
Hotel Privileges - Express Registration
Hotel - VIP Privileges
Restaurant - Priority Seating (Only available at participating restaurants)
Platinum reward (Subject to change, please call Crown for full details)
Birthday offer - Complimentary sparkling wine or complimentary chocolates in your room when you book a night at any of Crown luxury hotels or when dining at participating Crown restaurants.
Exclusive invitations to special events By invitation

Benefits Table

M S G P Blk

Parking

Free Multi-level Parking - Member Tier must earn 25 Casino & CrownBet Points or spend $50 at a Crown hotel, restaurant or other participating outlets to receive free multi-level parking on next visit. Silver Tier must earn at least one Point to receive free multi-level parking on next visit.
Free Undercroft Parking
Free Valet Parking

Room Access

Access to Riverside Room, including complimentary selected non-alcoholic drinks, room host and one guest access
Pearl Room access with one guest, including complimentary selected beverages By invitation By invitation
Access to The Suite By invitation
Access to Crystal Club

Services

Access to Member Line - Available for customer support and queries
Access to VIP Services Line - Dedicated staff will look after all your needs, including hotel and restaurant bookings. Platinum members receive preferential bookings at Crown restaurants until 4pm daily and express hotel registration.
Personal Host By invitation

Special Member Offers

Hotel & Spa Discount
10%
15%
20%
Hotel Privileges - Amenity Pack
Hotel Privileges - High Speed Wi-fi
Hotel - VIP Privileges
Platinum reward (Subject to change, please call Crown for full details)
Birthday offer - Complimentary sparkling wine or complimentary chocolates in your room when you book a night at any of Crown luxury hotels or when dining at participating Crown restaurants.
Exclusive invitations to special events By invitation
Free hot drinks on main gaming floor when playing (max. 5 per day)

Tier Benefits Disclaimers

1 The contents of the disclaimers below apply to Crown Melbourne only.

Disclaimer

  1. Hotel discount off the rate of the day and is not available with any other offer.
  2. Parking at Crown under this offer is subject to the car park Terms and Conditions (which are displayed at Crown car park entrances) and to the availability of car park spaces. Not available for valet parking. Free parking is only available for next visit if member earns 25 gaming points or spends $50 in non-gaming.
  3. Rewards are goods or services available to a member as a results of spend and/or turnover in a required period.
  4. In order to receive the Birthday Offer, a member, on making a reservation at a Crown hotel or a participating Crown restaurant, must advise the attendant that they wish to receive the offer. Sparkling wine is limited to one glass per guest. Restaurant bookings must be made 24 hours in advance. Each guest must order a main meal with complimentary chocolate and sparkling wine to be consumed in the restaurant. A list of participating restaurants is located at www.crownmelbourne.com.au/crown-rewards/about or at any Crown Rewards information booth.

Disclaimer

  1. Hotel discount off the rate of the day and is not available with any other offer.
  2. Parking at Crown under this offer is subject to the car park Terms and Conditions (which are displayed at Crown car park entrances) and to the availability of car park spaces. Not available for valet parking. Free parking is only available for next visit if member earns at least 1 point.
  3. Rewards are goods or services available to a member as a results of spend and/or turnover in a required period.
  4. In order to receive the Birthday Offer, a member, on making a reservation at a Crown hotel or a participating Crown restaurant, must advise the attendant that they wish to receive the offer. Sparkling wine is limited to one glass per guest. Restaurant bookings must be made 24 hours in advance. Each guest must order a main meal with complimentary chocolate and sparkling wine to be consumed in the restaurant. A list of participating restaurants is located at www.crownmelbourne.com.au/crown-rewards/about or at any Crown Rewards information booth.

Disclaimer

  1. Hotel discount off the rate of the day and is not available with any other offer.
  2. Parking at Crown under this offer is subject to the car park Terms and Conditions (which are displayed at Crown car park entrances) and to the availability of car park spaces. Off-peak discount valet parking is only available at The Mahogany Room valet parking entrances and at all times except Friday and Saturday nights from 5pm-11pm. Valet parking is subject to availability of spaces.
  3. Rewards are goods or services available to a member as a results of spend and/or turnover in a required period.
  4. In order to receive the Birthday Offer, a member, on making a reservation at a Crown hotel or a participating Crown restaurant, must advise the attendant that they wish to receive the offer. Sparkling wine is limited to one glass per guest. Restaurant bookings must be made 24 hours in advance. Each guest must order a main meal with complimentary chocolate and sparkling wine to be consumed in the restaurant. A list of participating restaurants is located at www.crownmelbourne.com.au/crown-rewards/about or at any Crown Rewards information booth.
  5. Priority seating is available for Gold, Platinum and Black tier members at the following Crown restaurants: Sho Noodle Bar, Margo’s, Emporio Della Pasta and Kitchen Workshop.
  6. Access to Pearl Room is only available to members who have received Gold, Platinum and Black status through earning Casino & CrownBet points and is by invitation only.

Disclaimer

  1. Hotel discount off the rate of the day and is not available with any other offer.
  2. Eligibility for the platinum reward is subject to a member being at the Platinum tier for more than three months of the membership tier period. When an upgrade occurs at three months or less, a member is entitled to a platinum reward of half the value of the full platinum reward.
  3. Parking at Crown under this offer is subject to the car park Terms and Conditions (which are displayed at Crown car park entrances) and to the availability of car park spaces. Valet parking is subject to the availability of car park spaces at The Mahogany Room valet entrance only. Charges apply for valet parking at alternative car parks offering valet parking.
  4. In order to receive the Birthday Offer, a member, on making a reservation at a Crown hotel or a participating Crown restaurant, must advise the attendant that they wish to receive the offer. Sparkling wine is limited to one glass per guest. Restaurant bookings must be made 24 hours in advance. Each guest must order a main meal with complimentary chocolate and sparkling wine to be consumed in the restaurant. A list of participating restaurants is located at www.crownmelbourne.com.au/crown-rewards/about or at any Crown Rewards information booth.
  5. Priority seating is available for Gold, Platinum and Black tier members at the following Crown restaurants: Sho Noodle Bar, Margo’s, Emporio Della Pasta and Kitchen Workshop.
  6. Access to Pearl Room is only available to members who have received Gold, Platinum and Black status through earning Casino & CrownBet points and is by invitation only.

As a Black tier member of Crown Rewards you can expect to be connected to Crown’s best and most sophisticated entertainment experiences. It’s the ultimate Crown service designed to exceed your every need and expectation.

Membership Tier Period

Your Crown Rewards membership is reviewed every six months on 1 April and 1 October.

Your membership tier is based on the number of Status Credits earned in the six months prior to these dates. If you join between renewal dates, your membership tier will remain the same for the current membership assessment period as well as the next unless you are upgraded in that time.

Status Credits

Status Credits make it easy for you to discover a new CrownBet Rewards membership tier and a range of new benefits.

Earning a Status Credit is simple. When you earn enough points, you’re automatically awarded a Status Credit. Your points can be accumulated over the course of your six-month membership cycle.

500 Casino & CrownBet Points = 1 Status Credit

1,500 Lifestyle Points (Restaurants, Hotels, Bars, Events and Shopping) = 1 Status Credit1 Exclusions apply. Refer to the Terms and Conditions.

Upgrading and maintaining your Membership Tier

To upgrade or maintain your Membership Tier you must achieve the required number of Status Credits within your Membership Cycle.6

If you do not earn enough Status Credits you will move down to the next Membership Tier.7

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